2024-04-30
16 分钟Use these techniques when handling challenges and objections from your audience.
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Hi Matt here.
Welcome to this best of episode where.
Friend and fellow strategic communication lecturer Bert.
Alper and I discuss how to deal with challenging objections and hot and spicy conversations.
Enjoy as we discuss ways to help you handle these situations.
One of the communication situations that makes people most uncomfortable and nervous is when challenged with objections and concerns.
Clearly, deep thought and active debate over ideas often helps improve decision making, but the experience of defending your ideas and proposals is hard and fraught with potential pitfalls.
In this podcast, we'll explore ways of handling objections while remaining cool, collected, and credible.
I am so looking forward to diving into this topic with my friend and fellow lecturer at the GSP, Bert Alper.
Welcome, Bert.
Thank you.
If you don't mind or have any objections, I'd like to start by asking you to talk about a time you were confronted directly with an objection from an audience member.
How did you handle it?
Well, I'll give you a very specific example, and it comes up all the time when you're offering best practices to executive clients or even here at the GSB, someone always raises their hand and says, well, I like what you're saying, but that would never work in my company or that would never work in my weekly meeting.