137. When Words Aren’t Enough: How to Excel at Nonverbal Communication

137.当言语不够时:如何在非言语沟通中脱颖而出

Think Fast, Talk Smart: Communication Techniques

2024-04-09

22 分钟
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单集简介 ...

Why good communication isn’t just about the words we say.

单集文稿 ...

  • Hi Matt here.

  • If you want to continue finding tools to a successful and happy life, I recommend listening to the happiness lab hosted by Yale professor Doctor Lori Santos.

  • Doctor Santos has studied the science of happiness and has found that many of us do the exact opposite of what will make our lives better.

  • Based on the psychology course she teaches at Yale, she will take you through the latest scientific research and share some surprising stories that will change the way you think about happiness.

  • This season, she's tackling topics that affect her own life, like stress, perfectionism, and boredom.

  • If you struggle with any of those, or if it sounds like you could learn more about increasing happiness in your life, then listen to the happiness lab right here in your podcast player.

  • I'm old enough to remember watching television in black and white and the day we got our first color tv, my mind was blown.

  • The same thing is true when you go from just focusing on verbal messages to thinking about nonverbal communication.

  • My name is Matt Abrahams and I teach strategic communication at Stanford Graduate School of Business.

  • Welcome to think fast, talk smart, the podcast.

  • Today I am really excited to talk with Dana Carney.

  • Dana is the George Quist chair in business ethics at Berkeley's Haas School of Business.

  • This year she's on sabbatical from Berkeley and is spending time with us here in the management group at the GSB.

  • Her research focuses on the nonverbal ways in which we communicate our biases, our preferences, our power, and our status.

  • Her forthcoming book on nonverbal behavior is expected at the end of the year.

  • Welcome, Dana.

  • I am really looking forward to our conversation.

  • Thanks for being here.

  • Matt.

  • Thank you so much for having me.