2023-10-03
23 分钟You said it. But did they hear it? Frances Frei shares why simple communication is the key to moving others to action.
Hi Matt here.
If you want to continue finding tools to a successful and happy life, I recommend listening to the happiness lab hosted by Yale professor Doctor Lori Santos.
Doctor Santos has studied the science of happiness and has found that many of us do the exact opposite of what will make our lives better.
Based on the psychology course she teaches at Yale, she will take you through the latest scientific research and share some surprising stories that will change the way you think about happiness.
This season, shes tackling topics that affect her own life like stress, perfectionism, and boredom.
If you struggle with any of those, or if it sounds like you could learn more about increasing happiness in your life, then listen to the happiness lab right here in your podcast player.
When it comes to change and persuasion, we must think deeply, but communicate simply.
Welcome to think fast, talk smart, the podcast I'm Matt Abrahams and I teach strategic communication at Stanford Graduate School of Business.
Today I am super excited to be joined by Francis Fry, who is professor of technology and operations management at Harvard Business School.
Frances served as Uber's senior vice president of leadership and strategy.
Along with Anne Morris, Francis hosts the fixable podcast, and together, Anne and Frances wrote Unleashed, the Unapologetic Leader's guide to empowering everyone around you and their new book, move fast and Fix Things, the trusted Leader's guide to solving hard problems.
Welcome, Francis.
I have enjoyed getting to know you over the last few years, and I look so forward to our conversation today.
Oh, I'm so thrilled to be here, Matt.
Thank you for inviting me.
Absolutely.
So let's get started.
You study and advocate for the value and importance of trust in leadership.
Can you share some strategies and tactics leaders can use to build and support trust?
Yeah.