72. Quick Thinks: Talk It Out – How to Successfully Negotiate and Resolve Conflict

72.快速思考:说出来-如何成功谈判和解决冲突

Think Fast, Talk Smart: Communication Techniques

2022-11-22

12 分钟
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单集简介 ...

In this episode, Michele Gelfand shares communication strategies for getting more of what you want.

单集文稿 ...

  • Hi Matt here.

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  • I dont know about you, but I look forward to the end of the year.

  • Many things slow down, the weather changes and we begin to focus more on family and friends.

  • Unfortunately, this time of year can also bring with it more interpersonal communication struggles.

  • Today we will explore tips and tricks for negotiating and managing conflict.

  • I'm Matt Abrahams and I teach strategic communication at Stanford Graduate School of Business.

  • Welcome to a quick thinks episode of think Fast, talk Smart, the podcast.

  • We recently polled many of our listeners on LinkedIn, and we found that two topics many people are interested in are conflict and negotiation.

  • So we reached out to Michelle Gelfand, who is the John H.

  • Sculley professor of Cross cultural management and professor of organizational behavior at the GSB.

  • Many of you will remember my previous conversation with Michelle where we had a great talk about cross cultural communication.

  • Let's listen in as Michelle provides us with expert guidance on how to better negotiate and manage conflict.

  • This notion of negotiation and conflict, I find this fascinating.