67. What Is Normal? How Culture Affects Communication Styles

67.什么是正常的?文化如何影响沟通方式

Think Fast, Talk Smart: Communication Techniques

2022-09-13

19 分钟
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单集简介 ...

In this episode, Michele Gelfand explains why social norms are the glue that keeps cultures together.

单集文稿 ...

  • Hi Matt here.

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  • Weve all heard about the importance of IQ in our interactions and some of us have even heard about EQ emotional intelligence in our interactions.

  • But have you heard of CQ cultural intelligence?

  • Today I am excited to explore how culture influences our communication.

  • I'm Matt Abrahams and I teach strategic communication at Stanford Graduate School of Business.

  • Welcome to think fast, talk Smart, the podcast.

  • I am really excited to chat with Michelle Gelfand.

  • Michelle is the John H.

  • Sculley professor in cross cultural management and a professor of organizational behavior.

  • She uses field experimental computational and neuroscience methods to understand cross cultural organizational behavior, negotiation, conflict, and diversity.

  • Michelle is the author of Rule Makers, Rule breakers, how Tight and Loose cultures wire the world.

  • Welcome, Michelle.

  • It's great to be here.

  • Matt.

  • Thanks for being here.