What we can learn from great salespeople (w/ Colin Coggins)

我们可以从伟大的销售人员身上学到什么(与科林·科金斯)

How to Be a Better Human

自我完善

2023-05-29

27 分钟
PDF

单集简介 ...

Selling products, ideas or even yourself is a task that can feel daunting, or maybe even a little uncouth for some people. But Colin Coggins, author and adjunct professor at USC’s Marshall School of Business, believes that anyone can learn the skills needed to sell anything – and that you already have more “sales” experience than you think. Colin shares why he believes that the best salespeople defy the expectations of what society thinks of as a successful salesperson, how self-awareness can help you achieve your goals and why learning the art of selling could teach you a lot about life in general. For the full text transcript, visit go.ted.com/BHTranscripts

单集文稿 ...

  • Ted audio collective.

  • You'Re listening to how to be a better human.

  • I'm your host, Chris Duffy.

  • When I was in elementary school, my friend Ben and I used to hold these joint sidewalk sales where we'd sell all our old books and toys in between our apartment buildings on the street.

  • And it was our New York City version of a garage sale.

  • So we were trying to make a little bit of money.

  • Sometimes we'd have lemonade, but mostly we were selling used books and toys.

  • And about five minutes into any of these sales, a pattern would become very, very, very clear.

  • Ben was a master haggler and salesperson.

  • Despite being at most, ten years old, Ben could consistently manage to convince adults to pay a higher price or to buy an extra toy for their kid that maybe they weren't even considering me.

  • On the other hand, I was not a master haggler.

  • I was constantly throwing in extra books for free.

  • I was trying to convince them to take the books even when they didn't want it.

  • You like the Ramona books?

  • Oh, you're gonna love this series.

  • Please, you gotta try it.

  • Look, I'm going to give it to you for free.

  • Try it out.

  • I insist.

  • I had a lot of happy customers, and I also had a disconcertingly light money jar.