2024-08-23
9 分钟NPR.
Out of curiosity, where are you speaking to me from today?
I'm speaking to you from my office in the west wing of the White House.
Oh, nice.
That's a pretty big office for the West Wing.
It's a pretty good job.
That's Nira Tandon.
And the pretty good job she's talking about, it's her role as domestic policy advisor to President Biden.
As part of that job, Neera heads the White House Domestic Policy Council, which.
Oversees a variety of issues for the president, healthcare, education, consumer protections, which is why we are engaged in this work.
And by this work, Nira is referring to a new initiative aimed at trying to serve and protect american consumers.
They're calling it the time is money initiative.
It's an array of actions the Biden Harris administration is taking to stomp out corporate shenanigans that waste consumers time and money, like, for example, making it unnecessarily difficult to cancel a subscription, get an airline ticket refund or file an insurance claim.
Classic economic theory suggests that in a competitive market, companies will want to treat their customers well or else they'll lose their customers to competitors.
So why does the White House want to intervene in this area of the free market?
This is the indicator from Planet money.
I'm Waylon Wong.
And I'm Greg Grozalski.
Today on the show, why the White House wants to regulate how companies treat their customers.
I'm Elena Moore.