Ever find yourself in an argument where the other person gets defensive, no matter what you say? In this episode, I’m sharing 3 easy phrases that can help you calm things down and handle defensive behavior—even when tensions are high. Plus, I’ll show you how small changes in your approach can turn defensive reactions into productive discussions. These strategies will help you manage conflict, defuse defensiveness, and stay in control of any tough conversation. Want more? Join me for a FREE masterclass called “How to Handle Difficult Conversations” this Monday, September 23rd at 1 pm EST. Difficult conversations don’t have to turn into arguments or make you feel defensive. In this masterclass, I’ll teach you how to find to right words to use, even when emotions run high. Bonus: At the end of the masterclass, you’ll get the first-ever reveal of my book’s title and cover. Plus, you’ll be able to pre-order it before anyone else and get access to a limited number of personalized signed copies. Click here to register now. https://www.jeffersonfisher.com/masterclasses/how-to-have-difficult-conversations Learn more about your ad choices. Visit megaphone.fm/adchoices
Today, I'm going to give you my top three argument responses that will keep somebody from getting defensive.
It's my favorite advice that I use every single day when I walk into the office.
If they work for me, I promise they're going to work for you too.
Welcome to the Jefferson Fisher podcast, where I'm on a mission to make your next conversation the one that changes everything.
If you're watching this on video, you can see that it's the same car, same Jefferson, new microphone.
So we're gonna see how this sounds.
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When things start to get heated in a discussion, you can tell things aren't going well and temperatures are on the rise.
Here are three responses that you can use right away to to help turn a potential argument back down to a conversation.
Number one, you tell them what you agree with.
You tell them what you agree with.
Now hear me out.
That does not mean you need to agree with a single word of what they said.
Instead of focus on the content of the message, instead focus on the subject matter.
For example, I agree that this topic is worth discussing.
I agree that we need to have this conversation.
When they hear the phrase I agree, it automatically breaks down their wall.
Number two, you tell them what you've learned.