Rachel was a faithful user of a photo storage website called Picturelife, until one day all of her photos disappeared. As she investigated, she realized that every Picturelife user was having the same problem. Alex tries to find out if there's any hope of getting her photos back. Also, a preview of the new Gimlet show, Science Vs! Subscribe to Science Vs. by clicking this link. Become a Gimlet Member by clicking this link. Learn more about your ad choices. Visit podcastchoices.com/adchoices