Finding the joy of service with Milk Bar's Christina Tosi and restaurateur Will Guidara

与 Milk Bar 的 Christina Tosi 和餐厅老板 Will Guidara 一起寻找服务的乐趣

WorkLife with Adam Grant

商务

2024-11-05

34 分钟
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单集简介 ...

Christina Tosi and Will Guidara have found many winning recipes — in food, business and love. Christina is the chef-owner at Milk Bar, a James Beard award winner and the author of multiple cookbooks. Will transformed Eleven Madison Park into a three-Michelin-star restaurant ranked among the world's best. The power couple joins Adam to share remarkable stories about their hospitality and food empires — and they share the secret sauce to their success: a commitment to serving others before yourself. Available transcripts for ReThinking can be found at go.ted.com/RWAGscripts

单集文稿 ...

  • TED Audio Collective.

  • If a restaurant's doing that well, you can see a couple that's been married for 30 years like, rediscover one another for the first time.

  • Hey, everyone, it's Adam Grant.

  • Welcome back to Rethinking my podcast on the science of what makes us tick with the TED Audio Collective.

  • I'm an organizational psychologist, and I'm taking you inside the minds of fascinating people to explore new thoughts and new ways of thinking.

  • Joining me today is my favorite duo in food, Christina Tosi and Will Gadera.

  • Christina is the founder, CEO and chef at Milk Bar.

  • She's been a judge on MasterChef, won two James Beard awards, and published multiple cookbooks.

  • Whereas Christina's specialty is dessert, her her husband Will's is dinner.

  • Will is an accomplished restaurateur who built eleven Madison into the world's number one restaurant and wrote the bestseller Unreasonable Hospitality, which is about the power of giving people more than they expect.

  • And sometimes it's not about the food at all.

  • What's the cost of a kiddie pool, some sand, and two plastic sleds from the local drugstore versus the food cost on, like, two plates of Muscovy duck?

  • Yeah, not that different.

  • As you'll see, Christina and Will go to extraordinary lengths to create great experiences for others.

  • And it's not just a principle of their work, but their marriage, too.

  • They're all about finding the joy of service.

  • It's funny how these little things that we are raised, they're joy trails.

  • They're joy trails, and they're mapped in all of us.

  • We just have to figure out how they are and where to find them, where to pick them up now and how to bring them into our lives, because they will help unlock everything.

  • Christina, what do you think of unreasonable hospitality as a concept?