How to fix any problem (w/ Anne Morriss and Frances Frei)

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  TED Audio Collective.

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  You're listening to how to Be a Better Human.

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  I am your host, Chris Duffy.

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  And today we're talking about problems.

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  So how do you fix a problem?

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  One time I lived in a place where whenever we told the landlord about a problem, he would send over this handyman to try and fix the issue.

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  But the handyman fixed it, always in the absolute cheapest and fastest way possible.

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  Like one time there was a leaky pipe and the solution that this man came up with was to just wrap the pipe in like 20ft of duct tape.

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  It was truly incredible.

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  Or another time we had a hole in a cabinet door and he came over and his solution was he just filled the entire cabinet with that inflatable spray foam stuff so that there just wasn't a cabinet anymore at all.

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  And I'm pretty sure that that is not how you're supposed to fix either of those problems.

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  But here's the thing.

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  That guy actually was not the worst.

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  There are a lot of people who don't even try and fix problems.

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  They completely ignore the issues or they make problems worse.

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  And many, many, many problems that people are dealing with these days are a lot more significant than a weird cabinet or a leaky pipe.

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  I'm talking about broken down systems.

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  I'm talking about malfunctioning international organizations.

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  Things like that can feel unfixable.

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  But today's guests, Anne Morris and Francis Frey, they are all about finding solutions to problems, whether they're big or small.

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