Monocle’s editorial director Tyler Brûlé is joined by Jennica Arazi, the owner of Marbella Club Hotel, one of the highest-regarded stays in Spain. From what it means to run a hotel with such a great legacy to how customers’ needs might be changing, we analyse the work behind one of the world’s great luxury destinations.See omnystudio.com/listener for privacy information.
One of the most famous hotels in Spain, if not the whole Mediterranean, the Marbella Club has been a pioneer in luxury ever since it opened over 60 years ago.
With the perfect location next to the beach on Marbella's Golden Mile, it's an exceptional destination with charm, impeccable service and a smart international clientele who relish the MC's remarkable commitment to supporting local craf.
Jennica Razzi is the owner of the Marbella Club.
She joined me from London to discuss what it means to run a hotel with such great legacy, how customers needs may be changing and how the work to improve and adjust this luxury destination is never ending.
I'm Tyler Brulee in Zurich and this is the Chiefs on Monocle.
Jennica, thanks very much for joining us.
I'm in Zurich, you're in London.
We're sort of maybe a little bit untethered from those places where we're known for as our brands.
And of course, many of our listeners will know, amongst many properties, the Marbella Club is probably considered not just one of your jewels in the crown, but really a jewel in the crown when we think about hospitality, when we think about fine innkeeping around the Mediterranean basin.
I wanted to start by asking you, and this is probably the obvious question given the times we're in, how's the year been?
How has 2022 gone, all things considered, the bounce back and really sort of recognizing where we've been over the past two years.
First of all, it's such a pleasure to be speaking to you today, Tyler, and thank you for inviting me to have this opportunity to speak to you.
This year, I must say, has passed in a flash.
Things have sped up again so quickly since COVID It's been a really exciting year for us.
So much going on, especially down at the Marvare Club.
I know you've been to visit us as well, and exciting times, I mean, it's been a real bounce back for us.
For the staff, everything has been so full on that they actually need a little rest.
I think the season has been a lot longer as well.
It was still buzzing down down there at the beginning of this month as well.
And so much to look forward to for 2023 as well.