Why boutique hospitality is booming

为什么精品酒店业正蓬勃发展

The Entrepreneurs

商务

2025-03-06

29 分钟
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We meet Priya Paul, a hotelier who set out to redefine boutique hospitality in India by building a thriving group with dozens of locations. Plus: Christoph Hoffmann talks about how the 25hours Hotel brand maintains its DNA while growing and the importance of individualised products in hospitality.  See omnystudio.com/listener for privacy information.
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  • Foreign.

  • Hello and welcome to the Entrepreneurs on Monocle Radio.

  • The show all about inspiring people, innovative companies and fresh ideas in global business.

  • Today's show is all about hospitality and how to scale without losing a hotel soul.

  • First, we'll meet a hotelier who set out to redefine boutique hospitality in India and built a thriving group with dozens of locations.

  • I was very clear that I wanted to do hotels with a difference, to be reflective of contemporary Indian culture and I wanted to express that through art, design, fashion, food and fun and music.

  • Then we'll check in with the founder of a hotel brand.

  • Navigating global expansion.

  • You can build the most beautiful and most exciting hotels.

  • If you don't have the people, then it doesn't work.

  • This is the Entrepreneurs with me, Tom Edwards, you're listening to the Entrepreneurs.

  • Priya Paul is widely recognised as one of the most innovative hoteliers worldwide, shaping the Indian hospitality industry for more than three decades.

  • As the chairperson of APJ Surindra Park Hotels Ltd.

  • She's taken a family business and turned it into a leading name in the boutique space, blending heritage with a fresh casino contemporary feel.

  • With new hotels opening and more ambitious expansion plans, she's certainly showing no signs of slowing down.

  • I caught up with Priya to hear how she's built a brand that stands out and what it takes to set the pace in a fast changing industry.

  • We are now with about 36 hotels across the country.

  • We have a couple of different brands that we've grown and we've navigated the pandemic very successfully.

  • We had record occupancies actually, even through that, and it's a very exciting, vibrant company.

  • We did an IPO almost exactly a year ago and that has put us into a trajectory of growth which I'm going to see the company being transformed over the next few years in many ways.