A reviewer walks into a restaurant,
panic sets in. Young chefs can get stressed that someone's coming in.
It could be make or break.
Their chances are it would go worse if they knew I was coming.
Is the bread fresh?
Is the seasoning?
Right?
And believe me, it can be.
Nights I don't sleep just because of the hint of salt that somebody thinks it was too much.
This is the Food Chain from the BBC World Service.
I'm Ruth Alexander.
This week, the power of the review.
Two leading critics and one of the world's top chefs join me to talk about what happens when someone slates a restaurant.
There was one time that there was so much backlash that my Instagram page was taken down.
It was painful.
I sent away some people, I hired new people.
All because of this one critic.
All because of this critic.
You hired and fired people because he.
Opened a big wound.