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I have a story to tell you and I'm curious if anything like this has ever happened to you.
I recently got a letter from the Department of Motor Vehicles saying it's time to renew my driver's license.
This is a letter that no one looks forward to receiving.
In many places, the DMV is famously hard to deal with long lines, confusing protocols, etc. Etc.
But as I read the letter, I see there is a loophole that if you are a member of aaa,
the American Automobile association, which I happen to be,
then you can renew your license at their office.
And even better, you can set up an appointment ahead of time.
That was exciting.
So I made my appointment online, put it in my calendar,