Work 2.0: The Obstacles You Don't See

工作2.0:你看不到的障碍

Hidden Brain

社会科学

2021-11-02

50 分钟
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Introducing new ideas is hard. Most of us think the best way to win people over is to push harder. But organizational psychologist Loran Nordgren says a more effective approach is to focus on the invisible obstacles to new ideas.  If you like our work, please consider supporting it! See how you can help at support.hiddenbrain.org. And to learn more about human behavior and ideas that can improve your life, subscribe to our newsletter atnews.hiddenbrain.org.
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  • This is hidden brain.

  • I'm Shankar Vedantan.

  • Honey, when was the last time you baked a cake?

  • Last week, dear.

  • When american food companies introduced cake mixes in the 1930s, they figured they had a winner.

  • All you had to do was add water to the mix and pop it into the oven.

  • You don't have to be an expert.

  • When you use my cake mix, the men really go for it.

  • There was just one problem.

  • American women were not going for it.

  • Sales lagged for nearly two decades.

  • Northwestern University researcher Lauren Nordgren says the lack of interest wasn't because the cakes tasted bad.

  • The problem was psychological.

  • What baking a cake represents is care.

  • And the perception was was that making cake with a prepackaged mix was a violation of that act.

  • General Mills hired a psychologist named Ernest Dichter, who came up with a clever solution.

  • Instead of including dried eggs in their mixes, General mills asked bakers to add fresh eggs.

  • When you make a cake from a mix, which do you want?

  • A fresh egg cake or a cake made with dried eggs?

  • Why fresh eggs?