2023-09-18
1 小时 0 分钟Your ability to persuade or resolve conflict in a way that is agreeable to you is almost always limited by your openness to being persuaded.
When you think about conflict, what comes up?
For most people, conflict brings up all sorts of instant emotions.
And usually they're not good.
It's anxiety, it's angst, it's fear, it's concern, it's repulsion, rejection.
We just want nothing to do with conflict.
And yet it doesn't have to be that way.
Truth is, human beings live and think and feel and believe differently.
Sometimes we believe and see the same things, but other times we don't.
Sometimes it's around really big issues that we feel are central to our lives.
Sometimes the conflict, or the disagreement, or the different viewpoints, it's around little tiny things.
Or maybe it's deeply personal, and it happens in a personal relationship, or in a family, or between friends.
Or maybe this shows up at work between you and colleagues, you and teammates, or you and those you lead, or those that you're led by.
And when this happens, the natural reaction is often to recoil, to backpedal, to pull yourself out of the moment, or the interaction that led to conflict, to try and sort of de escalate it.
But what if there was a different approach?
What if actually we could look at conflict and say, here lies an opportunity to create some understanding, some empathy, some engagement, and maybe even resolution that feels good for both sides.
How might we do that?
Are there steps?
Are there ideas?
Are there methods and strategies and tools that would help us actually look at conflict and not have it floor us so readily, but rather have us say, okay, this is an opportunity for me to actually step into it.